Refunds Policy

Effective Date: April 13, 2026

Welcome to Soulypath. We strive to provide high-quality tour services and ensure customer satisfaction. This Refund & Cancellation Policy outlines the terms under which refunds may be issued for our services.

Cancellations by Customers

If you wish to cancel your booking, please contact us as soon as possible. Refund eligibility depends on the timing of your cancellation:

  • Cancellations made well in advance of the scheduled tour date may be eligible for a partial refund.

  • Last-minute cancellations or no-shows may not be eligible for a refund.

Refund Process

Once a cancellation request is received and approved, we will process your refund accordingly. Approved refunds may be subject to deductions, including administrative fees, booking charges, or third-party service costs.

Refunds will be issued using the original payment method whenever possible.

Eligibility for Refunds

To be eligible for a refund:

  • The cancellation request must be made within the allowed timeframe.

  • The booking must not have already been used or completed.

  • Valid booking details or proof of purchase must be provided.

Changes and Rescheduling

We understand that plans may change. Depending on availability, you may request to reschedule your tour instead of canceling. We will do our best to accommodate such requests, but this is not guaranteed.

Cancellations by Soulypath

In the event that Soulypath cancels a tour due to unforeseen circumstances (such as weather conditions, safety concerns, or operational issues), you will be offered:

  • A full refund, or

  • The option to reschedule your booking

Refund Timeline

Once your refund is approved:

  • You will be notified of the approval or rejection.

  • Approved refunds are typically processed within a few business days, depending on your payment provider.

Non-Refundable Situations

Refunds may not be provided in the following cases:

  • No-shows or failure to attend the scheduled tour

  • Late cancellations beyond the allowed timeframe

  • Services already rendered

Contact Us

If you have any questions or need assistance regarding cancellations or refunds, please contact us at:

Email: soulyward@gmail.com

Thank you for choosing Soulypath. Your satisfaction is important to us, and we aim to make your experience as smooth and enjoyable as possible.